Frequently Asked Questions u2014 Madhav Vista

1 How do I book a tour package?

Booking

Browse our tour packages, select your preferred itinerary, choose travel dates, and complete the booking form. Our team will confirm your reservation within 24 hours.

2 What payment methods do you accept?

Payments

We accept UPI, credit/debit cards, net banking, and bank transfers. A partial advance is required to confirm bookings; the balance can be paid before departure.

3 Can I customize a tour itinerary?

Tours

Yes! We specialize in tailor-made tours. Contact us with your destinations, dates, and group size, and we will create a custom package for you.

4 What is your cancellation policy?

Booking

Cancellations made 15+ days before departure receive a full refund minus processing fees. Cancellations within 7–14 days receive 50% refund. Within 7 days, refunds depend on vendor policies.

5 Are cab rentals available for outstation trips?

Cabs

Yes, we offer outstation cab rentals with experienced drivers. Choose from sedans, SUVs, and tempo travellers based on your group size and route.

6 Do you provide hotel bookings?

Hotels

We partner with verified hotels across India. You can browse hotels on our website, compare options, and book rooms directly or as part of a tour package.

7 Is travel insurance included?

Tours

Basic travel insurance is included in select premium packages. For other bookings, we can arrange optional travel insurance on request.

8 How can I contact customer support?

Support

Our support team is available 24/7 via phone, WhatsApp, and email. Visit the Contact page or use the details in your booking confirmation.